Sony Sued For Not Honoring Warranty Agreements on Defective PS5 Controllers – Gizmodo1 min read

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Picture: CHARLY TRIBALLEAU/ Contributor (Getty Images)Sony is dealing with a class action claim over its noted failure to honor service warranty arrangements on PlayStation 5 controllers with obvious “drift” defects.In a problem filed in the Southern District of New York on February 12, the Japanese corporation is accused of breaching customer fraud statutes and breaching guarantee arrangements related to the PS5 DualSense cordless controllers, which the match alleges have an apparent problem that enables the characters to drift throughout the screen even when a user isnt moving the controllers joystick.Lmarc Turner, the lead plaintiff noted in the complaint, claims that he right away experienced a drift issue with the controller after he took his PS5 house in early February.”G/O Media might get a commission”This defect substantially interferes with gameplay and hence compromises the DualSense Controllers core performance,” the complaint says.The DualSense controllers were released alongside the PS5 console in November to much fanfare after selling out via preorder quite much all over. The lawsuit calls for Sony to release a recall or totally free replacement program in order to change the faulty controllers for all class members, and likewise calls for damage payments to be paid out to consumers in order to reimburse them for purchasing new controllers or any other out of pocket expenditures to repair the alleged defect.

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