iPhone Upgrade Program & Apple Card causing iPhone 13 pre-order snags – AppleInsider

The Apple Card is failing as a payment method for some customers trying to pre-order iPhone 13 from Apple’s website, aggravated by issues with Apple’s iPhone Upgrade Program.

Customers contacting AppleInsider, a staff member, and a few vocal users online have all encountered issues when trying to use their Apple Card to pre-order the iPhone 13. An unknown error appeared on the checkout page on the Apple Store, prompting customers to choose a different payment method.

Some individuals report that they attempted to use the card multiple times at checkout, though an error would appear each time. Unfortunately, the only fix in each case seems to be using a different card and eschewing the 3% cashback one would get from buying an Apple product.

Specifically, it seems customers cannot use Apple Card as a method of payment for the iPhone Upgrade Program. Other purchases made with Apple Card are going through, so it appears to be a processing issue on Apple’s end.

Placing a pre-order for an iPhone is always a hectic process, with everyone trying to get their order in as soon as possible to avoid slipping shipment times. Unfortunately, this issue with Apple Card just creates additional frustration, especially for those who don’t have other payment methods ready to go for the expensive purchase.

The iPhone 13 ships starting September 24 to those who managed to get an early pre-order in.

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